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FAQ: Serviced and furnished apartments in Baku, Azerbaijan

Furnished Apartments

Q: What is a serviced apartment?
A: A serviced apartment is a quality apartment offered for short- and long-term rental in central Baku. Each apartment is carefully selected in terms of secure location and convenience to ensure maximum comfort and safety for our guests. The apartment is called "serviced" because it is cleaned, maintained and managed for you like a hotel room might be. At the same time, a serviced apartment provides you with all the facilities to make you feel at home and it has a living room, bedroom(s), a bathroom and a kitchen

Q: How far in advance should an apartment be booked?
A: Due to the increasing popularity of serviced apartments in Baku, the demand is high, especially during peak seasons. We advise you to make a reservation as early as a month in advance, or as soon as you know your arrival/departure dates. We will certainly try to help you with last-minute reservations but it might be that our apartments are fully booked.

Q: Do I pay any extras (like taxes, services, utilities)?
A: There are no hidden costs - our rates are inclusive of all the applicable taxes, service and utility costs like electricity, gas, water and heating.

Q: How do I pay for the reservation?
A: Payments and prepayments can be made either in cash, by bank transfer, or by credit card. Individuals making reservations from abroad can do so by credit card. We accept main cards. 3% credit card processment fee applies.

Q: What are yours temporary housing services and what do you do?
A: We are not a temporary housing provider. We are a resource for corporations, small businesses and individuals looking for short and long term rental housing. We locate furnished apartments in Baku and other Azerbaijan cities. 
Q: Do I pay a fee for your service? 
A: No. We have been in this business for some time and are able to leverage our in-depth knowledge of both the industry and the available properties in Baku to generate for our customers the largest selection of furnished apartments at the most competitive rates. Housing companies and individuals are happy to pay our fees because they enjoy a cost-saving benefit, and you get the best deals around. 
Q: Who is your typical customer? 
A: Anyone looking for a fast, convenient way to locate temporary apartments as an economic alternative to expensive hotels. We help companies find executive housing, relocate employees and provide comfortable accommodations for staffers on extended assignments. We also locate suitable lodgings for individuals travelling to Azerbaijan, enjoying short or a long vacation. 
Q: Is there a minimum stay required? 
A: Typically, housing providers require a 3-5 day minimum stay. But we can always arrange you an accommodation even for 1 night. 
Q: What is included in the price for a fully furnished apartment? 
A: Typically, the utilities are included in the price and the apartment comes with all the amenities, including cookware, dishes, coffeemaker, cable and local phone.  
Q: Do you offer assistance in determining which areas of a city might best suit my needs? 
A: Yes. We can always answer questions like: Which neighborhoods are nearest your work site? Where are the closest neighborhood schools? Where are the best restaurants and nightspots located? You name it - we know it. 
Q: Do you have pet-friendly apartments?
A: Yes. We understand that sometimes whole families, including Spot, are on the move. Give us the details, and we?ll find a place that welcomes everyone. 
Q: How soon will you respond to my housing request? 
A: As fast as we can! Usually we offer next day turn-around, often within hours, and no exception for weekends or holidays. We work 24 hours, 7 days a week. Here is how we work: Once we receive your call or on-line apartment reservation form, a member of our staff forwards your information to the appropriate contacts in our extensive database to generate as many options as fast as possible. We will provide the details you need to make your decision, including exact location, pictures of the property, price and dates of availability. We follow up with you to ensure all your questions have been answered and that you are happy with your options and our service. 
Q: Am I under any obligation to choose from the list of housing options provided? 
A: Absolutely not. We are confident you will be extremely satisfied with our fast, convenient service and the quality of the properties presented to you. Our only request is that you notify us when you have made your temporary housing decision. This courtesy ensures we do not continue our search on your behalf. 

Q: How will I get the keys from apartment? 
A: We do care about your concerns. A member of our staff will meet you at the airport, help with the luggage and transfer you to your temporary housing. Moreover, we will help you with 'moving-out' and this all is absolutely free.

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